In The News

For Immediate Release . . . 

Building 360 identifies how you
can assess the critical competencies, behaviors,
and practices that must be
measured and optimized
in an age of global competition.

Minneapolis, Minnesota. - Building Performance-Based 360-Degree Assessments is a must read for anyone involved in the design, development, and delivery of 360 feedback. This comprehensive book connects the dots: performance-based feedback, action planning with accountability, training and development initiatives, and follow-up post-assessments to drive measurable performance improvement. Building 360 will build upon your expertise to guide and manage any internal or external 360 project.

There are many articles and books on 360-feedback, but none focus on the specifics for building the actual assessment tool, until now. Many assessments are poorly written. Some organizations use the results to criticize their people. Employees become frustrated and find it difficult to build on their strengths and resolve areas identified for development. Their careers can suffer and prevent them from reaching their potential. Organizations do not change on their own. People within the organization need to effect change first. 360-feedback acts as a catalyst for implementing needed change. "As the individual becomes more effective, so does the organization."

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A Message from the President and Director

Hello, my name is Larry Cipolla. I would like to welcome you to our new CCi Surveys International web site. Our new web site should provide you with a wealth of information about our organization, our products and services, and how we can establish a relationship with you. You will find practical ideas that you can apply to your organization and to your internal or external clients.

We introduced our first performance-based 360-degree survey, the Leadership Development Profile, in 1981. Today, we market more than 100 different 360 assessments to clients around the world. Our underlying belief is that as the individual improves and becomes more effective, so does the organization. I invite you to compare our feedback process. I invite you to join our international community of corporate and educational clients, consultants, and CCi Partners. Thank you for your interest in CCi Surveys International.

Larry Cipolla, President and Director
Cipolla Companies, Inc.
dba CCi Surveys International
Minneapolis, Minnesota (USA)
Since 1976

Telephones: 888.cci.4360 (USA and Canada) and 952.944.3738 (International and Skype)Emails: info@cci4360.com, or larryc@cci4360.com

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CCi Case Studies

Develop Your Competitive Edge with 360 Feedback

One of our clients asked us to help them become more competitive. There are many ways to do this, of course. We helped them by using our 360 survey process to assess the current effectiveness of each sales person, not by looking at spread sheets, but by asking their customers for feedback about their sales people.

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Evaluation of Succession Planning and Its Impact on Sustaining Organizational Performance

Excerpt from Dr. Wendy Howard's Doctoral Dissertation, Nova Southeastern University, 2007.

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CCi Answers your Questions

Do you have questions? How can we help? 

You sent us questions about our process and how you can implement feedback projects more effectively.  Thank you for thinking of us as a resource. Here are shorter versions of our responses:

How would you compare your software with ....?

Our feedback process helps participants identify specific strengths to build upon and areas to develop. Coaches, mentors, trainers, team leaders, psychologists, OD and HR consultants, and others use our client proven process to develop personalized strategies for self-directed action planning. Our web-based software, CCi Direct-Connect®, can help you create a more relevant feedback process for helping participants with their personal growth and professional development.

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Which is better, an Employee Opinion Survey or a 360-degree Survey?

There is no better. It depends upon what you want to learn and intend to do with the feedback. There are basically two types of feedback surveys-micro and macro. Macro surveys ask questions about things, such as benefits or opportunities for advancement or issues related to the team as a unit. Micro surveys ask questions about a specific individual, such as your immediate manager, or about your team leader.

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How can we get our employees to change?

You identified the Employee Opinion survey you currently use. Thank you. Expecting your employees to implement needed change based on the feedback from your Employee Opinion survey is difficult. The data are about your organization, not any one employee. Upper management needs to take the first step and share the feedback with employees; identify the issues upper management intends to change and implement immediately (within a 30 day time frame if possible); and identify what benefits-results employees should see as a result of what they intend to do.

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