President and Director … Larry Cipolla

• Recognized internationally as one of the pioneers in the development of 360-degree feedback.
• Published since 1967 and author of over 225 articles on leadership and management related themes.
• Author of award-winning best selling book, Building Performance-Based 360-Degree Assessments: From Design to Delivery.
• Over 35 years experience in organizational and human resource development.
• Developed over 300 feedback instruments for clients around the world.
• Former adjunct instructor of English literature, leadership, and management related courses in the Graduate Schools of the Universities of Minnesota and St. Thomas.
• Former supervisor at 3M Company--developed and implemented customer-focused sales training programs that incorporated multi-rater feedback, behavioral modeling, and mathetics learning techniques.

Selected White Papers Presented...

1. Administering the 360 Feedback Process in your Organization
2. 360 Feedback: More than a Performance Appraisal System
3. Create the Performance Improvement Organization You Always Wanted
4. Do You have what it takes to be a Leader?
5. If 360 Feedback is so Popular, Why doesn't anyone Use it?
6. Implementing Organizational Change- one person at a time
7. Putting the Performance into your Performance Appraisal Process with 360 Feedback
8. Using 360 Feedback to Match Individual Competencies with Organizational Competencies
9. Integrating people development, knowledge sharing, and life long learning applications
10. Integrating traditional and online programs

… at these Conferences

• Synergy Conference (Singapore, 92)
• Management and Training Conference (China, 93)
• World Productivity Assembly & HRD Conference (Singapore, 94 and 96)
• International Management Conference & Exhibition (Singapore, 95)
• International Federation of Training and Development Organizations (Malaysia, 1997)
• HRD Conference (India, 1998)
• American Management Association (USA, 1997)
• American Society for Training and Development (USA, 1995, 1997, 2000)
• Society for Human Resource Management (USA, 1997, 2000)
• International Quality & Productivity Center (USA, 1997)
• Global Business and Technology Association International Conference (Rome, 2002)

Selected Articles on 360-degree feedback in English

1. Develop your Competitive Edge with 360 Feedback (case study)
2. Develop your Sales Competency with 360 Feedback (case study)
3. Would you work for you?
4. Healthcare Executives look in the 360 mirror
5. How to develop Performance based Feedback Surveys
6. Increasing Customer Satisfaction with Micro and Macro Feedback (case study)
7. Continuous Learning: 360 feedback in your Organization
8. Make Performance Appraisals Count
9. Matching Individual Competencies to Organizational Needs
10. Using 360 degree feedback in ASEAN Countries

Selected Articles on 360-degree feedback in Spanish and Portuguese

• 360° Todo para ver
• Retroinformación 360°: Para mejorar el desempeño y la productividad
• Nota 6 para o senhor President
• Feedback ... à sua medida!