Training Programs

In-House Training Programs

Two Day 360-degree Design-Development Workshop
Two Day Organizational Surveys Workshop
Three Day Training and Certification Workshop

Two Day 360-degree Design-Development Workshop

This interactive, learn-by-doing workshop will help you design and develop more effective performance based 360 surveys. Participants will take away dozens of high impact suggestions for designing more powerful feedback surveys that they can apply immediately. Participants will learn how to organize a survey; how to write more effective items; how to choose response formats and rating scales; how the feedback results can facilitate action planning for implementing needed change; recognize the importance of importance ratings; how to avoid the 30 red flags of survey design; how to integrate qualitative and quantitative data; compare different reporting formats and decide which formats would be most relevant for their clients, internal or external. Handouts include sample surveys and a reference library of 200 questionnaire items that participants can use for their next survey project. Participants are encouraged to bring their own competency model or existing 360 surveys to this workshop.

Who should attend: People who develop feedback surveys for their internal or external clients; people who manage the people who design and develop surveys; any internal or external consultant or trainer who wants to learn how to create more effective 360 assessment tools.

Back

This interactive, learn-by-doing session will help participants create and administer a wide range of surveys, such as Employee Opinion, Customer Satisfaction, Organizational Climate, Training Needs Analysis, Wellness-Life Style, Exit Interviews, and Behavioral Qualifying Surveys. Participants will take away dozens of high impact suggestions for designing more powerful feedback surveys. Participants will learn how to organize their survey; how to write more effective items; how to choose response formats and rating scales; how the feedback results can help upper management facilitate action planning for implementing needed change. Participants will learn how to integrate qualitative and quantitative items, and identify which data collection strategy is best for their organization. Handouts include sample surveys and a reference library of 200 questionnaire items that participants can use for their next survey project. Participants are encouraged to bring their organizational, employee, and customer feedback surveys to this workshop.

Who should attend: People who develop feedback surveys for their internal or external clients; people who manage the people who design and develop surveys; any internal or external consultant or trainer who wants to learn how to create more effective macro or organizational surveys.

Back

Three Day CCi Direct-Connect® Software Training and Certification Workshop

We designed this workshop exclusively for our International clients and CCi Partners who have direct access to our award winning web-based software, CCi Direct-Connect®. This workshop has two primary modules and objectives.

Module One (Days One and Two) includes the Administrators within your organization. These are the non-technical people who will administer your feedback projects for you through our software platform. Administrators will learn how to use each feature of our web-based software with confidence and competency.

Module Two (Day Three) is for the trainers and/or consultants who will promote the feedback process to internal or external clients, facilitators who will guide participants through their data, and coaches who will help participants build upon their strengths and resolve identified developmental areas. Attendees will have an excellent overview of our highly effective feedback process. Contact us at: info@cci4360.com.