Training Programs
In-House Training Programs
Two Day 360-degree Design-Development Workshop
Two Day Organizational Surveys Workshop
Four Day Training and Certification Workshop
Two Day 360-degree Design-Development Workshop
This interactive, learn-by-doing workshop will help you design and develop more effective performance based 360 surveys. Participants will take away dozens of high impact suggestions for designing more powerful feedback surveys that they can apply immediately. Participants will learn how to organize a survey; how to write more effective items; how to choose response formats and rating scales; how the feedback results can facilitate action planning for implementing needed change; recognize the importance of importance ratings; how to avoid the 30 red flags of survey design; how to integrate qualitative and quantitative data; compare different reporting formats and decide which formats would be most relevant for their clients, internal or external. Handouts include sample surveys and a reference library of 200 questionnaire items that participants can use for their next survey project. Participants are encouraged to bring their own competency model or existing 360 surveys to this workshop.
Who should attend: People who develop feedback surveys for their internal or external clients; people who manage the people who design and develop surveys; any internal or external consultant or trainer who wants to learn how to create more effective 360 assessment tools.
Learning Approaches: This experiential workshop will include a mix of lectures, roundtable discussions, and individual, and small group exercises. Participants will practice writing survey questions based on the needs of their organization. Participants who bring their own survey(s) will be able to discuss and refine their survey for implementation after the workshop. Participants who do not have an existing survey will be able to apply what they have learned with instructor supplied sample surveys.
Objectives and Outcomes: Upon completion of this learn by doing workshop, participants should be able to:
- Apply a proven framework for developing performance-based 360° surveys
- Recognize and modify poorly written items in order to develop high impact feedback surveys
- Create surveys that include relevant themes and issues so management can take tangible steps to build on organizational strengths and resolve any areas for development
- Create at least one survey they can implement after this workshop
Two Day Organizational Surveys Design-Development Workshop
This interactive, learn-by-doing session will help participants create and administer a wide range of surveys, such as Employee Opinion, Customer Satisfaction, Organizational Climate, Training Needs Analysis, Wellness-Life Style, Exit Interviews, and Behavioral Qualifying Surveys. Participants will take away dozens of high impact suggestions for designing more powerful feedback surveys. Participants will learn how to organize their survey; how to write more effective items; how to choose response formats and rating scales; how the feedback results can help upper management facilitate action planning for implementing needed change. Participants will learn how to integrate qualitative and quantitative items, and identify which data collection strategy is best for their organization. Handouts include sample surveys and a reference library of 200 questionnaire items that participants can use for their next survey project. Participants are encouraged to bring their organizational, employee, and customer feedback surveys to this workshop.
Who should attend: People who develop feedback surveys for their internal or external clients; people who manage the people who design and develop surveys; any internal or external consultant or trainer who wants to learn how to create more effective macro or organizational surveys.
Learning Approaches: This experiential workshop will include a mix of lectures, roundtable discussions, and individual, and small group exercises. Participants will practice writing survey questions based on the needs of their organization. Participants who bring their own survey(s) will be able to discuss and refine their survey for implementation after the workshop. Participants who do not have an existing survey will be able to apply what they have learned with instructor supplied sample surveys.
Objectives and Outcomes: Upon completion of this learn by doing workshop, participants should be able to:
- Apply a proven framework for designing a wide range of assessments-from employee opinion, organizational climate, customer satisfaction, to training needs analyses
- Determine the best data collection method for their organization
- Recognize and modify poorly written items in order to develop high impact feedback surveys
- Create surveys that include relevant themes and issues so management can take tangible steps to build on organizational strengths and resolve any areas for development
- Create at least one survey they can implement after this workshop
Four Day CCi Direct-Connect® Software Training and Certification Workshop
We designed this workshop exclusively for our International clients and CCi Partners who have direct access to our award winning web-based software, CCi Direct-Connect®. This workshop has two primary modules and objectives.
Module One (Days One and Two) includes the Administrators within your organization. These are the non-technical people who will administer your feedback projects for you through our software platform. Administrators will learn how to use each feature of our web-based software with confidence and competency. Administrators will learn how to modify our existing surveys and how to create an unlimited number of 360 or non-360 surveys. Upon completion of this two-day module, Administrators should be able to create and develop a wide range of 360 and non-360 surveys, learn how to upload email addresses, modify our built-in templates for their specific needs and requirements, deploy surveys, monitor the return rates, create status reports, create feedback profiles for individuals, and create group profiles in order to quantify training needs and core strengths for any demographic within your organization.
Module Two (Days Three and Four) includes the trainers and/or consultants who will promote the feedback process to internal or external clients, facilitators who will guide participants through their data, and coaches who will help participants build upon their strengths and resolve identified developmental areas. Key decision makers are encouraged to attend as well. Upon completion of this two-day module, participants will have an excellent overview of our highly effective feedback process-what it does from a features-benefits point of view and how it can help people reach their potential. Participants will also learn how other clients apply the feedback results within their organization, how to integrate our feedback process with other initiatives, such as with training programs, how to interpret each of our proprietary reporting formats and what participants take away from each report, how to guide personnel through their data, how to help them create self-directed action plans with accountability, and how to use our pre-post assessment process to measure the results of any action planning efforts. Participants will learn how to guide participants in 1:1 coaching sessions and in structured feedback interpretation workshops using any one of our eight workshop agenda formats.
For more information and pricing on any of these programs, please complete the form in this web-site or contact us at: Cipollasurveys@cci.com
